The next generation customer success platform that helps accelerate revenue growth, increase customer lifetime value and reduce churn without adding headcount.
We do this by processing transactions and automating low-complexity renewals without human intervention, while augmenting your existing stack through the addition of AI-enabled automation to balance resource constraints.
With price conversion built-in, 50+ payment methods and 60+ currencies available, B2B compliance, Fraud Prevention, subscriptions bundles all included; conversion all-but ensured.
Our decade long experience in check-out optimization provides our clients with best-in-class tools and support to ensure optimal buyer experiences.
Payment culture is geographically determined and has a major influence on your conversion rate. As a global payment provider we work with the major PSPs to ensure industry leading payment experiences with high payment success rates.
PCI, GDPR & CCPA compliance built into our solutions. Additionally we take care of:
- tax registration in 180 markets
- tax calculation
- tax exemption (US & EU)
- tax filing
- tax remittance
This way you are ensured of global compliance without having to lift a finger.
We protect you from fraud chargebacks and bad publicity while enabling as much business as possible by achieving an extremely low false decline rate.
Instead of a one-fits-all-solution, we use proprietary AI and 15+ years of experience to tailor our fraud & chargeback solution to your business needs. We constantly review the systems performance for your products to ensure the most frictionless processes.
With price conversion built-in, 50+ payment methods and 60+ currencies available, B2B compliance, Fraud Prevention, subscriptions bundles all included; conversion all-but ensured.
Our decade long experience in check-out optimization provides our clients with best-in-class tools and support to ensure optimal buyer experiences.
Payment culture is geographically determined and has a major influence on your conversion rate. As a global payment provider we work with the major PSPs to ensure industry leading payment experiences with high payment success rates.
PCI, GDPR & CCPA compliance built into our solutions. Additionally we take care of:
- tax registration in 180 markets
- tax calculation
- tax exemption (US & EU)
- tax filing
- tax remittance
This way you are ensured of global compliance without having to lift a finger.
We protect you from fraud chargebacks and bad publicity while enabling as much business as possible by achieving an extremely low false decline rate.
Instead of a one-fits-all-solution, we use proprietary AI and 15+ years of experience to tailor our fraud & chargeback solution to your business needs. We constantly review the systems performance for your products to ensure the most frictionless processes.
Subscription management (bundled into our larger Commerce capabilities) known as the CLV Growth Engine empowers customer success teams to better support and maximize the value of their customers with no additional headcount.
We do so by orchestrating user engagement, renewals, and upsells from initial outreach through to payment collection, fulfillment, compliance and taxation coupled to automated administrative updates powered by robust AI, allowing us to extend our automation to your back office. This allows us to minimize administrative tasks for your teams, while reducing churn and driving cost efficiencies.
In addition to using marketing automation for renewals, our team helps you set up automated customer email cadences to engage your customers at the optimal times to improve retention rates and up- or cross-sells. These marketing campaigns are informed by AI and machine learning which allows your campaigns and processes to continuously improve.
Additionally we help increase conversion rates through check-out optimization & reduce churn through pro-active customer communication.
Whether it is billing or invoicing, tax filing or remittance - global compliance or FX management; we provide automation for all repetitive tasks that enable your team to optimize their workflows and save time.
Currently, we work with enterprise businesses in three different ways.
Merchant of Record
With Cleverbridge Merchant of Record, we sell your digital goods under your brand as a reseller in 180+ countries. All you need to do is tell us what to sell.
Managed Service Provider
With Cleverbridge Service Provider, you are the Merchant of Record owning all customer contracts including payment details. You will have the same platform, just the legals are different.
Hybrid Solution
For some of our clients, we run a hybrid set-up. This means that we looked at their expansion strategy and made a cost/benefit analysis to ensure maximum impact and sustainable market scaling, all the while contributing to bottom-line growth.